How to track my order

1. You will get an email automatically sent by the system after we fulfill your order

Hence, please make sure you fill in the correct email address and do not fill in the random email, which will lead to a miss of your tracking number. Moreover, sometimes the notification email will go into your junk mailbox, so you might track your junk email box after your placed order.

2. Check your track and trace number

You can check your parcel with the tracking number mainly at www.17track.net, or like aftership.com.

3. Why there are two different tracking numbers when I check my tracking?

Firstly, the tracking number is divided into 2 parts, the first part is from our warehouse to the destination country. And the second tracking code is generated by your local shipping company. For example, your tracking number is UG313XXX57YUP, the red part of the picture is the destination tracking number, you can track it with your local shipping company with the second part of a tracking number.

4.There are frequent local shipping carrier companies under the list

please find by your country name, and its part of them not all of them, if you couldn’t find correct information please contact service@inkclaw.com with your order number.

Country

Service Supplier

Search URL

Telephone

Australia

Auspost

https://auspost.com.au/mypost/track/#/search

+61 3 8847 9045

Austria

DPD

https://www.dpd.com/nl/en/receiving/track/

085-0022222

Belgium

Bpost

https://www.bpost.be/en

22785126

Brazil

PostNord Sweden

https://www.postnord.se/en/our-tools/track-and-trace

Telephone: 0771-33 33 10
From abroad: +46 771 33 33 10

Brazil Correios

https://correios.com.br/

+55 3003-0100

Canada

Canada Post

https://www.canadapost-postescanada.ca/track-reperage/en#/home

1-866-607-6301
Outside of Canada:
416-979-3033

Costa Rica

Correos

https://correos.go.cr/rastreo/

Czech Republic

DPD (DE)

https://www.dpd.com/de/en/empfangen/sendungsverfolgung-und-live-tracking/

Denmark

PostNL International Mail

https://www.postnl.nl/en/

France

Colis Prive

https://www.colisprive.fr/

0 806 000 250

Germany

DHL Paket

https://www.dhl.com/de-en/home/tracking.html

+49 (0) 228 902 435-11 (Domestic)*
+49 (0) 228 902 435-13 (International)

Greece

ELTA

https://www.elta.gr/en-us/personal/tracktrace.aspx

(+30) 8001182000

Iceland

Pósturinn

https://posturinn.is/en/individuals/receive/track-shipment/

5801000

Ireland

Fastway (IE)

https://fastway.ie/courier-services/track-your-parcel/

+353 1 4242 900.

Israel

Israel post

https://israelpost.co.il/en/itemtrace/

171

Italy

Poste Italiane

https://www.poste.it/

803.160

Japan

Sagawa

https://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijosearcheng.jsp

050-3032-9151

FedEx

https://www.fedex.com/ja-jp/tracking.html

Toll-free: 0120.003200

Calls from within Japan: 043.298.1919

Calls from abroad: +81.43.298.1919

Japan Post

https://trackings.post.japanpost.jp/services/srv/search/?locale=en

0120-5931-55

Korea, South

Korea Post (Domestic)

https://www.koreapost.go.kr/

(+82) 1588 1300

Malta

Maltapost

https://www.maltapost.com/tracking#/tracking

(+356) 212 244 21

Mexico

Correos

http://www.portal.correosdemexico.com.mx/portal/index.php

+52 01 800 701 7000

Netherlands

Luxembourg Post

https://www.post.lu/en/particuliers/colis-courrier/track-and-trace

8002 8004
+352 2424 8004

PostNL International Mail

https://www.postnl.nl/en/

New Zealand

NEW ZEALAND POST

https://www.nzpost.co.nz/tools/tracking

In NZ: 0800 501 501
Overseas: +64 9 977 0102

Norway

Posten

https://www.posten.no/en/

22 03 00 00

Peru

Serpost

http://www.serpost.com.pe/

5115110

Poland

Poland Post

https://postal.ninja/en/p/poczta-polska/tracking

Portugal

CTT

https://www.ctt.pt/feapl_2/app/open/objectSearch/objectSearch.jspx?lang=def

21 047 16 16

Russian Federation

Pochta

https://www.pochta.ru/en/

8-800-1-000-000

Singapore

Singapore Post

https://www.singpost.com/track-items/

011 65 6841 2000

Slovenia

Luxembourg Post

https://www.post.lu/en/particuliers/colis-courrier/track-and-trace

8002 8004
+352 2424 8004

Slovenia

Slovenia Post

https://sledenje.posta.si/Default.aspx

080 14 00

Spain

Correos

https://www.correos.es/es/en/individuals

+34 900400004

Sweden

Early Bird

https://earlybird.delivery/tracking/

Switzerland

Swiss Post

https://service.post.ch/ekp-web/ui/list

+41 848 888 888

United Kingdom

Royal Mail

https://www.royalmail.com/track-your-item

03457 740 740

United States

USPS

https://www.usps.com/

1-800-275-8777

DHLECOMMERCE

https://ecommerceportal.dhl.com/track/

If you have any questions related to your delivery, please contact our Customer Care team at service@inkclaw.com