Follow your shipment from dispatch to delivery.
Unless otherwise stated on the product page, INKCLAW orders are shipped from China. Use the steps below to find your tracking information and follow your parcel.
1. Find Your Shipping Confirmation Email
Once your order has been fulfilled, we will send a shipping confirmation email with your tracking information to the email address used at checkout.
Please make sure your email address is correct and accessible. If you cannot find the notification, check your spam or junk folder and search your inbox for “INKCLAW.”
If you entered an incorrect email address or need help finding your tracking information, contact orders@inkclaw.com with your order number.
2. Track Your Shipment
Open the tracking link in your shipping confirmation email, or copy your tracking number into one of the tracking services below.
Enter the complete tracking number exactly as provided. Use the shipment tracking number—not your INKCLAW order number.
No tracking updates yet?
Tracking information may not appear immediately after a shipping label is created. Updates depend on the carrier receiving, scanning, and uploading information about the parcel. Check again later, or contact us if the tracking remains unavailable.
3. Understand International and Local Tracking Numbers
Some international shipments have two tracking references: one used by the international shipping provider and another used by the local delivery carrier.
International tracking number
This is the reference provided for the international shipment from our warehouse in China. Depending on the shipping service, it may also show updates from later stages of the journey.
Local delivery tracking number
Also called a last-mile or destination tracking number, this is a separate reference used by the carrier handling delivery in your destination country.
If a local tracking number is shown in your tracking details, copy the complete number and enter it on the website of the local carrier listed alongside it.
These are separate tracking references—not two sections of one number. Not every shipment has a second tracking number, and local tracking information may become available later in the delivery process.
4. Check the Carrier Handling Your Delivery
Use the carrier name shown in your shipment details to select the appropriate tracking website. The directory below provides reference links; it does not guarantee which carrier will deliver a particular order.
If your carrier is not listed, use 17TRACK or AfterShip, or contact us with your order number and tracking number.
View Carrier Tracking Directory
| Destination | Carrier / Tracking Reference |
|---|---|
| Australia | Australia Post |
| Austria | DPD Austria |
| Belgium | bpost |
| Brazil | Correios |
| Canada | Canada Post |
| Costa Rica | Correos de Costa Rica |
| Czech Republic | DPD Czech Republic |
| Denmark | Check the carrier shown in your tracking details. Start with 17TRACK or contact us for help. |
| France | Colis Privé |
| Germany | DHL / DHL Paket |
| Greece | ELTA |
| Iceland | Pósturinn |
| Ireland | Check the carrier shown in your tracking details. Start with 17TRACK or contact us for help. |
| Israel | Israel Post |
| Italy | Poste Italiane |
| Japan |
Sagawa Express Japan Post FedEx |
| South Korea | Korea Post — domestic tracking |
| Malta | MaltaPost |
| Mexico | Correos de México |
| Netherlands | PostNL |
| New Zealand | NZ Post |
| Norway | Posten |
| Peru | Serpost |
| Poland | Poczta Polska |
| Portugal | CTT |
| Russia | Russian Post |
| Singapore | SingPost |
| Slovenia | Pošta Slovenije |
| Spain | Correos |
| Sweden | Early Bird |
| Switzerland | Swiss Post |
| United Kingdom | Royal Mail |
| United States |
USPS DHL eCommerce |
Need Help With Your Shipment?
Contact our Orders team and include your order number, tracking number if available, and a brief description of the issue. A screenshot of the tracking status can also help us review your request.
Orders & Shipping
orders@inkclaw.com
WhatsApp — Messages Only
+86 185 5910 7107
For processing times, delivery estimates, and holiday dispatch changes, please refer to our Shipping Policy and Holiday & Shipping Updates.